Support up-to-speed for E-commerce

Deliver fast and consistent support across all customer channels - from WhatsApp and Instagram to email, all while reducing repetitive work and improving satisfaction.

Grow your support without growing your team

Deliver personalized experience to every customer without hassle. We handle all customer inquiries and lead every conversation towards sales, driving growth and ensuring customer satisfaction with every reply.

We learn from your business, and adapt to your brand tone. Easy, efficient and without additional workload.

Centralize your knowledge for consistent answers

Product information, delivery policies, FAQs, and internal instructions are often scattered across docs, spreadsheets, and chat histories. Starko turns all that knowledge into a single, structured base that powers every interaction.

Customers receive accurate responses all the time, in your own style and voice.

Starko is on it

Handling your support requests

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Automate the routine, keep it personal

Starko's AI resolves the questions that take up the most time:

  • Order tracking & status updates
  • Returns, exchanges, and refunds
  • Product details, sizing, and availability
  • Payments, billing, and account issues

Complex questions are routed intelligently to the right person, with full context and relevant knowledge, so your team can solve issues faster and more confidently.

Multilingual support for any market

Customers from all around the world expect support in their own language. Starko provides accurate, localized responses using your knowledge base, so you can meet expectations across multiple languages without adding extra headcount.

🇪🇸Hola
🇬🇧Hello
🇯🇵こんにちは
🇫🇷Bonjour
🇩🇪Hallo
🇮🇹Ciao
🇨🇳你好
🇵🇹Olá
🇷🇺Привет
🇸🇦مرحبا

Why e-commerce teams choose Starko

Faster response times

Reduce wait times and improve customer satisfaction.

Lower operational costs

Automate repetitive tasks and scale without increasing staff.

Consistent brand voice

Every answer is accurate and aligned with your policies.

Scalable for growth

Handle spikes during sales, promotions, or product launches with ease.

Start transforming your support today

Unify channels, centralize knowledge, and automate customer support with Starko. Turn every interaction into a fast, accurate, and consistent experience that drives loyalty, repeat purchases, and growth.