We bring it all together
Starko is an AI-powered omnichannel customer support platform for small and mid-sized businesses, starting at $19.85/month flat , not per agent. It unifies WhatsApp, Instagram, Viber, email, Slack and web chat into a single inbox where AI drafts and resolves responses and routes conversations to the right person automatically. Unlike Intercom or Zendesk, which charge per seat plus per-AI-resolution fees, Starko's pricing is flat with AI included.
All channels. One inbox. Zero chaos.
Direct messages and stories
Viber
Connect with users on Viber
Support via WhatsApp
Manage customer emails
Slack
Collaborate within Slack
Meet your customers where they already are. Starko natively supports WhatsApp, Instagram, Viber, email, web chat, and Slack, including the channels that dominate communication across the Balkans, MENA, and Latin America. Everything in one inbox. With full context.
Your team, amplified.
AI doesn't replace your team. It gives them their time back. Starko's AI handles the repetitive layer: FAQs, status updates, routing, standard requests. Your team stays in every conversation that genuinely needs them, with full context already in place.
Faster responses
Routine questions answered in under a minute. On-brand, accurate, every time.
Less team workload
EasyPass handles 16,000 customer interactions monthly without growing their team. Starko's AI takes the repetitive work off their plate, so the humans focus on what actually needs them.
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Is on itHow to add team members
You can add team members directly from your Starko workspace. Click your profile photo and select Team, then enter their email.
Shorter wait times
Ekonomik Accountants saw a 98% reduction in customer wait times, with no extra headcount.
Consistent communication
When a conversation needs a human, Starko routes it to the right person, with full context already in place. Your team stays in control. Always.
Why Starko Integrations Matter
Unified view of conversations
Stop app-hopping and save hours every week. WhatsApp, Instagram, Viber, email, Slack and web chat all land in one inbox, so agents stop switching between five or more apps to answer a single customer. Most teams are fully set up within one business day.
Full context for your team
Every interaction is visible and actionable. Each conversation carries full history and customer context across channels, so any agent can pick up where another left off without asking the customer to repeat themselves. AI handles routine questions and hands off to a human with the full thread attached.
Faster, smarter responses
Delight your customers with instant, accurate answers. AI drafts replies from your knowledge base in seconds and resolves common questions automatically, around the clock. One Starko customer handles over 16,000 monthly interactions this way without adding headcount.
Aligned internal knowledge
Everyone on your team communicates consistently. Answers are grounded in a single AI-queryable knowledge base, so customers get the same correct information whether the reply comes from AI or an agent, and the knowledge base improves as your team resolves more conversations.
Frequently asked questions
- Is Starko a Zendesk or Intercom alternative?
- Yes. Starko is a flat-priced alternative to Zendesk and Intercom: a full omnichannel AI helpdesk from $19.85/month for the whole team, not per agent, with AI included rather than billed per resolution. See the full comparisons on the compare page.
- Which channels does Starko support?
- Starko unifies WhatsApp, Instagram, Viber, email, Slack and a web chat widget into one inbox. Native WhatsApp and Viber are included on the Pro plan.
- Does Starko work for small teams?
- Yes. Starko is built for small and mid-sized teams: a free plan (50,000 tokens, no credit card), a $19.85/month Standard plan, and a 7-day free trial on paid plans. Pricing is flat, so it does not multiply with headcount.
Evaluating against other tools? See how Starko compares to Zendesk, Intercom and more →
Ready to unify your channels?
With Starko, your team spends less time switching apps and more time delighting customers, while turning every interaction into actionable insights. Meet your customers where they are, effortlessly.